Current job openings

  • Training Coordinator / Scheduler London
    Contemporary International is seeking experienced Training Coordinators / Schedulers who will be responsible for the scheduling of training programmes for a high volume of security personnel who will provide security services for a major international event in London next year. This position will report to the Scheduling Team Leader.

    Responsibilities includes:-
    • Scheduling trainees based on established best practices using the Signet Scheduling system.
    • Assess and coordinate scheduling change management on a daily basis.
    • Communicating scheduling adjustments to the lead scheduler.
    • Enter and update information on trainees as required.
    • Work with the Recruitment Team to match new employees to training schedules.
    • Liaise with the call centre to ensure schedules are communicated in a timely manner.
    • Assess and communicate training schedules to other teams to aid their planning.
    • Data entry and various duties as assigned.
    • Provide daily/weekly reports as required.
    Core skills and competencies:-
    • Experience in a scheduling and/or logistical role in a training or educational institute.
    • Experience scheduling classes, students, support staff and instructors.
    • Experience with scheduling programmes including but not limited to auto scheduling experience would be an advantage.
    • High skill level in Microsoft Excel with comfort in using formulas.
    • Able to strike the balance of business need versus managing individual’s schedules, budget and operational needs.
    • Experience in successfully managing multiple demands to time and quality, against tight deadlines.
    • Strong attention to detail and high standards for quality output.
    • The ability to develop creative solutions and new approaches in environments where no precedent exists.
    • Friendly, approachable and highly collaborative.
    • Resilient and positive through change.
    • Delivers excellent results within complex and challenging environments.
    • Able to work additional hours as required.
    • Excellent interpersonal, communication, and customer-service skills.
    • Excellent verbal and written communication skills.
    • Highly collaborative
    • Detail oriented
    Education:ABachelor’s degree would be ideally with a minimum of 5 GCSE’s (A-C grades).
    Experience:Minimum of1 – 3 years experience in a scheduling role.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experienced in using Microsoft Office 2003/2007: Word, Excel, PowerPoint and Outlook.  Experience in using Scheduling systems.
    Full job description
     
  • Curriculum Writer London
    Contemporary International is seeking experienced Curriculum Writers who are able to develop curriculum for a high-quality training programme. The programme will meet the workplace performance requirements for a high volume of security personnel who will provide security services for a major international event in London next year. This position will report to the Development & Training Manager.

    Key responsibilities:-
    • Work in partnership with various stakeholders to establish the training content requirements for the security personnel.
    • Develop and write the curriculum for the required training programmes under tight timeframes.  Each programme will consist of several courses and include workshop, lecture and printed content.
    • Provide writing support to special training initiatives as required.
    • Work with trainers to ensure the training delivery and assessment works smoothly.
    • The Curriculum Writer will be required to deliver training programmes.
    Core skills and competencies:-
    • A solid understanding of adult learning theory.
    • Superior interpersonal, communication, customer-service and facilitation skills.
    • Excellent verbal and written communication skills.
    • Experience delivering adult training programmes.
    • Proven experience of successfully managing multiple demands to time and quality, against tight deadlines.
    • Strong attention to detail and high standards for quality output.
    • The ability to develop creative solutions and new approaches in environments where no precedent exists.
    • Able to manage difficult situations and conflict.
    • The ability to balance priorities and many demands on time whilst working in a fast-moving progressive environment.
    • Friendly and approachable.
    • Highly collaborative.
    • Resilient and positive through change.
    • Values inclusiveness in all its forms.
    • Delivers excellent results within complex and challenging environments.
    • Demonstrates enjoyment in their work.
    Education:Professional qualification in workplace training
    Experience:A minimum of 3 years experience in developing and writing job-specific training curriculum, preferably in a security or event environment.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Computer experience and comfort in core Microsoft Office packages:  Word, Excel, PowerPoint, and Outlook.
    Full job description
     
  • HR Coordinator London
    Contemporary International is seeking an experienced Human Resource Coordinator to implement the HR policies and procedures and manage the on-boarding process for new starters. This role is part of the training team which will deliver training to a high volume of security personnel working for a major international event in London next year. This role will report to the Recruitment Manager.

    Key responsibilities:-
    • Develop and implement HR policies and procedures that meet the needs of the company and comply with Employment laws.
    • Facilitate HR projects, programmes and initiatives which include compensation, benefits, health and safety, rewards and recognition, and communications.
    • Maintain current knowledge in business, marketplace, legal and recruitment trends and requirements.
    • Ensure the organisation adheres to UK legislation in terms of employment law.
    • Provide support and guidance to line managers and employees pertaining to performance management, grievance and terminations.
    In addition, the HR Coordinator will assist the Recruitment Manager when required with the following tasks:
    • Screen resumes and conduct telephone screening interviews.
    • Create short-lists of candidates and coordinate interviews.
    • Assist with the facilitation of assessment days.
    • Utilise job appropriate behavioural and competency based interview assessment techniques.
    • Complete reference checks.
    Core skills and competencies:-
    • Demonstrate sound knowledge in UK employment legislations and regulations.
    • Strong interpersonal skills.
    • Confident in working in a dynamic and entrepreneurial environment where roles change and expand to meet operational needs.
    • Hands-on approach.
    • Demonstrated ability to develop trusting relationships with all levels of the organization.
    • Superior interpersonal, communication, customer-service and organization skills.
    • Attention to detail and the ability to deal appropriately with confidential information.
    • Self-motivated and proactive; results oriented and committed to meeting deadlines.
    • Able to work additional hours as required, some local travel may be required.
    Education:Bachelor’s Degree in a related field or equivalent work experience is required.
    Experience:Minimum of 2 years experience within Human Resources and ideally have exposure in project start ups, writing policies and procedures and managing the on boarding process for new starters.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Computer experience in core Microsoft Office packages:  Word, Excel, Power Point and Outlook
    Full job description
     
  • Trainer London
    Contemporary International is seeking experienced and professional Trainers who will deliver the security training programme to a high volume of security personnel working for a major international event in London next year. This position will report to the Development & Training Manager.

    Responsibilities include:-
    • Ensure the accuracy of all training documentation and adequate preparation of course material in a way that adheres to standard operating procedures and encourages learner participation.
    • Conduct, monitor and assess a range of job-specific training sessions on and off site for a diverse audience at varying levels of abilities in accordance with the values and standards of Contemporary International and its clients.
    • Track progress of trainees and ensure performance standards are met.
    • Ensure the success of the overall programme within the agreed timescales and provide re-training as required.
    • Provide feedback and reports to management when requested on attendance and progress.
    • Liaise with management and stakeholders to ensure that training delivery and assessment works smoothly and report any concerns regarding progress and learner suitability.
    • Motivate and inspire trainees to excel and remain committed to a demanding training regimen.
    • Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
    • Work as a team with other trainers in a busy environment.
    This position may require some travel as well as evening and weekend work.

    Core skills and competencies:-
    • Previous training experience, preferable within an event environment.
    • Experience of successfully delivering adult training programmes, writing reports and keeping records.
    • Excellent interpersonal, communication, presentation, customer-service and facilitation skills.
    • Strong influencing and relationship building skills with a solid understanding of adult learning theory.
    • Strong attention to detail and high standards for quality output.
    • The ability to develop creative solutions and new approaches in environments where no precedent exists.
    • Experience in successfully managing multiple demands and delivering excellent results against tight deadlines in a fast-moving, complex and progressive environment.
    • Successful in building effective relationships, able to manage difficult situations and relate to staff at all levels.
    • Friendly, approachable and highly collaborative.
    • Resilient and positive through change.
    Education:Professional qualification in Workplace Training.  QTLS Professional qualification or CIPD: Chartered Institute of Personnel Management desirable, but not essential.
    Experience:A minimum of 3 years’ experience as a Trainer and Assessor, preferably in a security or customer service or event environment. 
    Language: Excellence in English (verbal and written communication).
    PC Aptitude: Computer experience in core Microsoft Office packages:  Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • Call Centre Operator London
    Contemporary International is seeking experienced Call Centre Operators who will receive inbound calls and make outbound calls to assist in the in the scheduling of the training programme for a high volume of security personnel working for a major international event in London next year. This position will report to the Call Centre Team Leader.

    Key responsibilities:-
    • Receive inbound calls from employees and respond accordingly or direct to the appropriate person or team.
    • Make outgoing calls as directed by various teams within the organisation.
    • Monitor and respond to email enquiries.
    • Ensure change requests are recorded and communicated to the appropriate team.
    • Transfer inbound calls to the appropriate person or team.
    • General administrative duties.
    • Assist where required with training logistics.
    Core skills and competencies:-
    • Excellent communication, problem solving, keyboarding and computer skills.
    • Excellent customer service skills.
    • Conflict resolution skills.
    • Able to manage and prioritise numerous projects and/or tasks at the same time.
    • Able to work effectively and efficiently under tight deadlines.
    • Self motivated and proactive; results oriented and committed to meeting deadlines.
    • Highly organised.
    • Energetic, enthusiastic and a willingness to work in a dynamic, fast-paced environment.
    • Strong interpersonal and customer service skills.
    • Capacity to handle large volumes of calls, with a high rate of accuracy.
    • Team player (cooperation, tenacity & adaptability).
    • Demonstrated decision-making ability.
    • Professional demeanor.
    • Strong attention to detail and high standards for quality output.
    • Positive attitude.
    • Able to maintain strict confidentiality, use discretion, diplomacy and tact.
    • Able to work additional hours as required (including evening and weekends).
    • Flexibility in approach to work.
    Education:Minimum of 5 GCSE’s (A-C Grades).
    Experience:Minimum of 1-3 years experience in a customer service environment, preferably in a call centre environment.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experienced in using Microsoft Office 2003/2007: Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • Logistics Coordinator London
    Contemporary International is seeking experienced Logistic Coordinators who will provide logistics and event management services related to training delivery for a high volume of security personnel who will provide security services for a major international event in London next year. This position will report to the Logistics & Scheduling Manager.

    The training occurs in a large facility consisting of 14 training spaces which will run for up to 7 days a week across daytime and evening shifts.

    Responsibilities include:-
    • Assist in detail planning and of room requirements, props, signage and related materials.
    • Ensure that all training rooms are prepared for the required sessions, including catering, props and check-in desk setup.
    • Coordinate the audio visual and equipment requirements for training (Technical staff will be present).
    • Manage the storage and distribution of training materials.
    • Coordinate usage of training resources.
    • Coordinate check-in, breaks and departure of trainees and trainers during training sessions.
    • Assist the scheduling department with follow up of no-shows, as required.
    • Attend Train the Trainer in order to participate in assessing and evaluating training effectiveness.
    • Participate in assessing and evaluating training effectiveness.
    • Assist in various additional training projects.
    Core skills and competencies:-
    • Minimum of 1 year experience in a training and/or logistical role, preferably in security or customer service operations. Similar experience would be considered.
    • Superior interpersonal, communication, customer-service and facilitation skills.
    • Experience with audio visual equipment preferred.
    • Excellent verbal and written communication skills.
    • Experience of successfully managing multiple demands to time and quality, against tight deadlines.
    • Strong attention to detail and high standards for quality output.
    • Able to manage difficult situations and conflict.
    • Proficiency in Microsoft Word, Excel and PowerPoint.
    • Friendly and approachable.
    • Highly collaborative and team oriented.
    • Resilient and positive through change.
    • Delivers excellent results within complex and challenging environments.
    Education:A Bachelor’s degree would be ideally and a minimum of 5 GCSE’s (A-C grades).
    Experience:Minimum 1 year experience in a training and/or logistical role, preferably in security or customer service operations.  Similar experience would be considered.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experienced in using Microsoft Office: Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • Call Centre Team Leader London
    Contemporary International is seeking experienced Call Centre Team Leaders who will be responsible for overseeing, and coordinating the daily operations of the Call Centre. The Call Centre will receive inbound calls and make outbound calls to assist in the scheduling of the training programme for a high volume of security personnel working for a major international event in London next year. This position will report to the Scheduling Team Leader.

    Key responsibilities:-
    • Lead a team of Call Centre Operators.
    • Liaise with various teams to plan and schedule their communication needs.
    • Create and manage the schedule for the Call Centre team.
    • Monitor accuracy and timeliness of inbound and outbound calls.
    • Monitor accuracy of information being distributed.
    • Investigate and solve employee concerns or enquiries.
    • Create accurate and timely reports as requested by management.
    In addition, the Call Centre Team Leader will assist the Call Centre Team when required with the following tasks:
    • Receive inbound calls from employees and respond accordingly or direct to the appropriate person or team.
    • Make outgoing calls as directed by various teams within the organisation.
    • Monitor and respond to email enquiries.
    • Ensure change requests are recorded and communicated to the appropriate team.
    • Transfer inbound calls to the appropriate person or team.
    • General administrative duties.
    • Assist where required with training logistics.
    Core skills and competencies:-
    • Proven leadership and teamwork capabilities in both inbound and outbound environments.
    • Experience managing and motivating a Call Centre team.
    • Excellent communication, problem solving, keyboarding and computer skills.
    • Able to manage, motivate and counsel staff.
    • Conflict resolution.
    • Able to manage and prioritise numerous projects and/or tasks at the same time.
    • Self motivated and proactive; results oriented and committed to meeting deadlines.
    • Highly organised.
    • Excellent customer service skills.
    • Energetic, enthusiastic and a willingness to work in a dynamic, fast-paced environment.
    • Professional demeanor.
    • Team player.
    • Strong attention to detail and high standards for quality output.
    • Able to maintain strict confidentiality, use discretion, diplomacy and tact.
    • Able to liaise with senior executives of company or client.
    • Able to work additional hours as required (including evening and weekends).
    Experience:Minimum of 3-5 years experience in a customer service environment, preferably in a supervisory capacity.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experienced in using Microsoft Office 2003/2007: Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • Recruitment Coordinator London
    Full job description
     
  • Desktop Publisher London
    Contemporary International is seeking experienced Desktop Publishers who will create and manage the design strategy for a training programme that will be delivered to a high volume of security personnel working for a major international event in London next year. The Desktop Publishers will work closely with Curriculum Writers to create high-quality graphic output for print, video and multimedia. This position will report to the Development & Training Manager.

    Key responsibilities:-
    • Work closely with the Development & Training Manager and other stakeholders to discuss objectives.
    • Think creatively to produce ideas and concepts for training materials including PowerPoint presentations, booklets, handouts and a variety of other training materials.
    • Estimate the time required to complete the work by gathering information and data through research and choose the appropriate media and style to meet the client’s objectives.
    • Respond to various requests from other teams, maintain a brand and graphic archive for company-wide use and edit a comprehensive photo and video archive.
    • Liaise with printers and other providers in the production, proofing and delivery of training materials.
    • Contract outside resources when necessary and track job costs and resources.
    • Work at exceptional speed under pressure, present finalised ideas and concepts to clients and adhere to stringent graphic design guidelines within a tight timeframe.
    • Proof read and visually check for errors and non-conformance to guidelines before sharing.
    Core skills and competencies:-
    • Experience in a fast-paced environment required.
    • Traditional and electronic graphic design skills necessary.
    • Photography, photo-editing, proof-reading and copy editing skills preferred.
    • Ability to shoot, edit, and stream video preferred.
    • Results oriented and committed to meeting deadlines. Proactive in presenting or ‘pitching’ ideas and designs to clients and other stakeholders.
    • Ability to balance work on numerous projects and/or tasks at the same time.
    • Strong attention to detail and high standards for quality output.
    • Up-to-date knowledge of industry software and a professional approach to time, costs and deadlines.
    • Ability to work within a team, flexibility in approach to work.
    • Comfort in a dynamic and entrepreneurial environment where roles change and expand to meet operational needs.
    • Able to work additional hours as required,
    • Creative flair, originality and a strong visual approach.
    • Flexibility and team working skills.
    • A matter-of-fact approach when ideas or designs are rejected.
    • Being able to work alone or with a team.
    Education: Relevant practical design and management experience, degree preferred.
    Experience: Minimum of 5 years in a fast-paced, dynamic design environment.
    Language: Excellence in English (verbal and written communication).
    PC Aptitude: Design: Photoshop, Illustrator, InDesign, and Quark Xpress.  Microsoft Office programmes with advanced PowerPoint skills.
    Full job description
     
  • IT Technician London
    Contemporary International is seeking experienced IT Technicians to support a 130-member team who will be delivering the training programme to a high volume of security personnel working for a major international event in London next year.

    This role will be responsible and accountable for all aspects of organisational IT provisioning and support.  They will maintain all aspects of IT (server, PC, laptops etc.) and telecommunications networks, maintain and support computer hardware and software and deal with web and other IT related matters. This position will report to the Director of Training.

    Key responsibilities:-
    • Install, configure, monitor and maintain new computers, computer hardware, software, systems, networks, printers, scanners, cables and other IT equipment.
    • Run network applications to support systems and users.  Troubleshoot user computers, network and printer related issues, solve software and hardware problems and replace parts as required.
    • Set up new users’ accounts and profiles, deal with password issues and be ready to assist with IT related problems when called upon within agreed time limits to call-outs.
    • Install and uninstall software, respond to breakdowns, create image restores and backups.
    • Oversee the installation and maintenance of IT in Training Rooms.
    • Train staff on basic applications and programmes and particularly in the use of projection systems in the Training Rooms.
    • Track, prioritise and manage several open cases at a time and document requests using an IT support request system.
    • Repair and upgrade different types of computers (software and hardware).
    • Plan and undertake scheduled maintenance updates of servers and administer software upgrades.
    • Keep track of IT supplies and equipment and manage stocks of equipment and consumables.
    • Document systems and maintain records of software licences and ensure compliance with health & safety regulations.
    Core skills and competencies:-
    • Have knowledge of Windows XP, Windows Vista, Windows 7, MS Office and Anti-Virus Software applications.
    • Be experienced in 24/7 IT support operations best practices.
    • Possess hands on enterprise network and/or server operations experience in a fast-paced environment.
    • Proactive in presenting or ‘pitching’ ideas and designs to clients and other stakeholders.
    • Strong attention to detail and high standards for quality output.
    • Excellent customer-service skills.
    • Flexibility with ability to work additional hours as required; some travel may be required.
    • Up-to-date knowledge of industry software and a professional approach to time, costs and deadlines.
    • Ability to grasp needs that translate into practical solutions, confidence in presenting and explaining ideas to colleagues and clients.
    • Self-motivated and proactive; results oriented and committed to meeting deadlines.
    • Tenacious and adaptable with an ability to manage numerous projects and/or tasks at the same time.
    • Comfort in a dynamic and entrepreneurial environment where roles adapt to meet operational needs.
    Education: Bachelor’s degree or equivalent in computer science or related field preferred.
    Experience: Minimum of 3-4 years of hands-on experience in IT support in a fast-paced and dynamic IT environment.
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Computer experience in supporting core MS programmes. Experience in dealing with setting up, administering and maintaining computer networks.
    Full job description
     
  • X-Ray Trainer London
    Contemporary International is seeking experienced X-Ray Trainers who will deliver a high-quality X-Ray training programme. The programme will meet the workplace performance requirements of security personnel who will provide security services for a major event in London next year. This position will report to the X-Ray Training Team Leader.

    Key responsibilities:-
    • Ensure the accuracy of all training documentation and adequate preparation of course material in a way that adheres to standard operating procedures and encourages learner participation.
    • Conduct, monitor and assess Recurrent Object Recognition (OR) training to X-Ray Operators for a diverse audience at varying levels of abilities in accordance with the values and standards of CI and its clients.
    • Assist students with OR difficulties or questions as they arise.
    • Track progress of trainees and ensure reporting and assessment for each training session is documented according to requirements.
    • Ensure the success of the overall programme within the agreed timescales and provide re-training as required.
    • Liaise with management and stakeholders to ensure that training delivery and assessment works smoothly and report any concerns regarding progress and learner suitability.
    • Work as a team with other trainers in a busy environment.
    • Monitor technical aspect of OR training and assist with training logistics where required.
    • Deliver and assess PSA/MTA/MSF Role-specific training as required
    • Motivate and inspire trainees to excel and remain committed to a demanding training regimen.
    This position may require some travel as well as evening and weekend work.

    Core skills and competencies:-
    • Previous X-Ray training experience.
    • Experience of successfully delivering adult training programmes, writing reports and keeping records.
    • Excellent interpersonal, communication, presentation, customer-service and facilitation skills.
    • Strong influencing and relationship building skills with a solid understanding of adult learning theory.
    • Strong attention to detail and high standards for quality output.
    • The ability to develop creative solutions and new approaches in environments where no precedent exists.
    • Experience in successfully managing multiple demands and delivering excellent results against tight deadlines in a fast-moving, complex and progressive environment.
    • Successful in building effective relationships, able to manage difficult situations and relate to staff at all levels.
    • Friendly, approachable and highly collaborative.
    Education: Professional qualification in Workplace Training.
    Experience: A minimum 2 -3 years’ experience as an X-Ray Trainer and Assessor.    
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experience in core Microsoft Office packages:  Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • X-Ray Training Team Leader London
    Contemporary International is seeking an experienced X-Ray Training Team Leader who will lead and direct a team of X-Ray Trainers in delivering a high-quality X-Ray training programme to a high volume of security personnel working for a major international event in London next year. This position will report to the Development & Training Manager.

    Responsibilities include:-
    • Coordinate the specialist training of over 3,500 X-Ray Operators, ensuring that aspects of equipment-based and recurrent training are integrated.
    • Liaise with the main training department in the delivery of role specific training to all X-Ray Operators.
    • Design and oversee the delivery of recurrent object recognition training to over 3,500 X-Ray Operators in a tight timeframe.
    • Manage a team of X-Ray Trainers who will work across 7 days per week over several months.
    • Conduct, monitor and assess X-Ray training sessions for a diverse audience at varying levels of abilities in accordance with the values and standards of Contemporary International and its clients.
    • Continually monitor and assess the training team to ensure training excellence and consistency across all X-Ray re-current training.
    • Monitor and assess progress and submit weekly reports on student status.
    • Maintain detailed student training records.
    • Work effectively with various stakeholders to ensure that all students are fully trained and have attended all required training.
    • Ensure all IT is functioning correctly through liaison with internal IT and external providers.
    • Work effectively as a member of the training team to ensure consistent output.
    The X-Ray Object Recognition Trainers may also be required to deliver other training programmes.  This position may require some travel as well as evening and weekend work.

    Core skills and competencies:-
    • Experience delivering an X-Ray training programme is a pre-requisite.
    • Leadership experienced essential.
    • Ability to multi task and work effectively and efficiently under tight deadlines.
    • Ability to prepare sessions, training plans and classes and deliver excellent results within complex and challenging environments.
    • Professional demeanor and proven ability to make critical decisions independently without supervision.
    • Energetic, enthusiastic and a willingness to work in a dynamic environment.
    • Highly collaborative with positive attitude and initiative (proactive, self-driven, and results-oriented).
    • Excellent communication skills (verbal and written).
    • Ability to maintain strict confidentiality, use discretion, diplomacy and tact.
    • Ability to liaise with senior executives of company or client.
    • Flexibility in approach to work and able to work additional hours as required.
    Education:Professional qualification in Workplace Training.
    Experience:Minimum of 3 years experience as an X-Ray trainer and assessor within the security or aviation industry.
    Language: Excellence in English (verbal and written communication).
    PC Aptitude: Computer experience in core Microsoft Office packages:  Word, Excel, PowerPoint and Outlook.
    Full job description
     
  • Scheduling Team Leader London
    Contemporary International is seeking an experienced Scheduling Team Leader who will plan and implement complex training schedules for a high volume of security personnel who will provide security services for a major international event in London next year. This position will report to the Logistics & Scheduling Manager.

    Responsibilities includes:-
    • Devise and implement training schedules for security personnel in a variety of training modules.
    • Analyse schedule strategies to maximise facility space and meet training deadlines.
    • Manage and lead a team of Scheduling Coordinators and the Call Centre Team Leaders.
    • Determine, prioritise and direct call centre workflow.
    • Asses and communicate training schedules to other teams to aid their planning.
    • Set in place a process for schedule change management.
    • Assist in various additional projects as and when required.
    Core skills and competencies:-
    • Experience scheduling large employee groups (+5000) in event or Olympic environment.
    • Excellent analytical skills and ability to process numbers/outcomes for reporting and decision making.
    • Experience in scheduling a high volume of employee groups in an event environment.
    • Able to strike the balance of business need versus managing individual’s schedules, budget and operational need.
    • High skill level in Microsoft Excel with comfort in using formulas, lookups, and pivot tables.
    • Experience in successfully managing multiple demands to time and quality, against tight deadlines.
    • Extensive experience with scheduling programmes including but not limited to auto scheduling experience.
    • Strong attention to detail and high standards for quality output.
    • Excellent leadership skills.
    • The ability to develop creative solutions and new approaches in environments where no precedent exists.
    • Able to manage difficult situations and conflict.
    • Friendly, approachable and highly collaborative.
    • Resilient and positive through change.
    • Values inclusiveness in all its forms.
    • Delivers excellent results within complex and challenging environments.
    • Demonstrates enjoyment in their work.
    • Able to work additional hours as required.
    Education: A Bachelor’s degree would be ideal with a minimum of 5 GCSE’s (A-C grades).
    Experience: Minimum of 3-5 years experience in a scheduling role.  
    Language: Excellence in English (verbal and written communication)
    PC Aptitude: Experienced in using Microsoft Office 2003/2007: Word, Excel, PowerPoint and Outlook.  Experience in using Scheduling systems.
    Full job description